refund denied. i want to appeal it so i can get my money back-UNR

https://ift.tt/lrE3P65

bought death stranding directors cut yesterday thinking it was the right time, played it, realized it just wasnt. tried getting it refunded, refund request got denied.
i got 50 gamerscore which if anything screwed me over. so now ive been trying to get it appealed, but the ai just wont help me, and the ai wont get an actual person on the line, im considering calling my bank in hopes that they can get me my $14 back and get "norman reedus the amazon delivery driver" refunded. didnt recieve a "proper" refund denial email either. and yes i know this type of thing gets posted about A LOT, and i know the refund policy isnt like steam.

https://ift.tt/Ki4Ivak Tuned For Everything Norman We Don't Mess Around when it comes to things pertaining to the man.